Cancellation policy

DECREE 78/2004, of October 8, which approves the Regulation of hotel establishments of the Principality of Asturias .:

– When the cancellation is communicated with more than fifteen days to the date of entry, the owner of the establishment will refund the entire amount of the deposit.

– When the cancellation is communicated with more than seven and less than fifteen days before the date of entry, the owner of the establishment may retain 50% of the amount of the deposit.

– When the cancellation is communicated within seven days prior to the date of entry, the owner of the establishment may retain the entire deposit.

– If the client who made the reservation does not arrive at the campsite before 20:00 hours on the day set for the start of the stay, it will be considered canceled.